Dagang NeXchange Berhad Annual Report 2019

annual report 2019 89 Corporate Governance & Whistleblowing Policy In embracing our vision to be a leading multinational corporation that is trusted for its world class services and expertise, we strive to be an organisation that is not only profitable but also one that stands true to our “Clean” core value, in which we seek to conduct transparent business, and to instil a culture of integrity. Our Board is committed to achieving a high standard of Corporate Governance throughout the organisation and has applied the principles and recommendations of the Malaysian Code on Corporate Governance 2017 (“MCCG 2017”) issued by the Securities Commission Malaysia and provisions in the Main Market Listing Requirements of Bursa Malaysia Securities Berhad (“Bursa Securities”). For an overview of our Corporate Governance Overview Statement, please refer to pages 54 to 68 of this Annual Report. We have also incorporated several policies in managing the operations of the company, such as the Employee Code of Conduct (“Code”), which require all officers and employees to observe high standards of business and ethics in carrying out duties and responsibilities. The complete Employee Code of Conduct can be viewed at http://www.dnex.com.my/about- us/integrity-dnex/corporate-governance/ employee-code-of-conduct In addition, our Whistleblowing policy has been formulated and updated with a view to provide a mechanism for officers and employees of the company to report instances of unethical behaviour, actual or suspected fraud or dishonesty or violation of the Code. The types of malpractices covered under the policy include soliciting or accepting bribe or any illegal gratification, participating in unauthorised financial transactions and breach of fiduciary relationship. Our implementation of the Whistleblowing Policy is also in line with Section 587 of the Companies Act 2016 where provisions have been made to protect Company Officers who make disclosures on breach or non-observance of any requirement of provisions of the Act or on any serious offence involving fraud and dishonesty. This Policy is administered by the Human Group Resource Division and overseen by the Chairman of the Board Audit Committee. The complete Whistleblowing Policy is available on http://www.dnex.com.my/about-us/ integrity-dnex/whistleblowing Business Continuity Plan As a company that is responsible in managing and operating the National Single Window, it is imperative that we implement a robust and comprehensive Business Continuity Plan (“BCP”), one that also refers to a Crisis Management Plan and a Disaster Recovery Plan. The BCP sets out several possible scenarios as well as guidelines for BCP Training, Awareness and Testing. We conduct BCP tests periodically to ensure that, amongst others – procedures are complete and workable, resources available at the alternative site are usable and ready, and relevant personnel are competent and aware of their responsibilities. At the corporate level, the effectiveness of the framework was tested through communication and full- scaled drills in response to, for example, an electricity supply disruption scenario. By maintaining a comprehensive BCP, we can ensure the recovery of critical business processes and continuity of its day-to-day business operations amid threats, disasters and calamities. Supply Chain Management Our Procurement Unit are guided by the DNeX Purchasing and Tendering Policies and Procedures. As an investment focused company, our Procurement unit mainly source for goods and services for project requirements, information technology, general office management, travel, events, and other miscellaneous items to support our day to day operations. In 2019, DNeX procured goods and services worth RM190.36 million, compared to last year’s RM95.8 million. In line with DNeX Vendor and Contract Management Policies and Procedures, our Procurement Unit conducts an annual DNeX Group Vendor Evaluation online survey to evaluate the vendor services and performance for purchases made within that year. Accordingly, the results from the evaluation determines which vendor will be channelled into, maintained or removed from DNeX's Approved Vendor List. SUSTAINABILITY REPORT